True heirlooms are made to last. With good care and storage, Lula Green bed linen will bring you wonderful dreams for many years to come.
We recommend that you wash your linen in warm water on a gentle cycle using a mild eco-friendly detergent. Please choose your laundry products carefully, making sure that they are not only environmentally friendly, but also not harmful to you and your loved ones. Do not use any detergents containing bleaching agents, and do not use fabric softeners, as they will damage the fibres and shorten the life of your linens. The traditional method of one cup of white vinegar in the rinse water will remove any traces of soap.
Do not use commercial stain removers, unless they are organic. There are many old-fashioned tips and tricks on how to remove stains organically.
You have probably already heard that the best way to dry your linen is by fresh air. Nothing compares with the feeling of slipping into a freshly made bed that still retains that scent of the crisp open air. When drying outdoors, avoid direct sunlight; otherwise, try to dry them during the milder sun hours – in the morning or the evening. If you must use a dryer, only use the lowest setting, and take the sheets out while they are still damp. Completely drying the fabric in the dryer will damage the fibres over time.
Ironing or pressing your linens while they are still damp will make it a lot easier. Use a well-padded ironing board and a clean iron, pressing the underside of the linens, avoiding creating new creases. Once ironed, the sheets should be left to cool completely before folding them.
Traditionally, bedding sheets used to be stored in a linen cabinet. This fashion has been revived recently, and many of our clients store their linens proudly in beautiful antique closets. When storing on a wooden surface, be careful that the wood finish doesn’t transfer onto your fabric. For protection use an old piece of sheeting. Never store bed linen in plastic, but in a well-ventilated cupboard away from light.
Finally, you might want to add a personal scent to your bedding. Lavender, rose, violet and thyme are all beautiful natural scents that will help your senses to calm down and unwind. A personal tip from Lula Green: Try not to use the same scents in your bedroom that you surround yourself with during the day. Use a particular scent on your sheeting, and in your bedroom only. The sense of smell has a strong influence on our subconscious mind. It brings back memories associated with it. The scent of your bedroom should only remind you of the intimate emotions associated with that space, whatever you choose it to be. Every time you enter your bedroom you should be welcomed by those scents and emotions, allowing you to drift away and leave the world behind.
Due to the handmade nature of our bed linen, the sizes may vary by a few centimetres. This reflects the human touch applied throughout the making process, and should be embraced as such.
At Lula Green we craft our products with great care and skill. Our bed linen carries a 12-month guarantee. If during your guarantee period you detect a fault, such as a faulty stitch or button-lock, the product will be repaired free of charge or, if necessary and possible, replaced. (An original proof of purchase will be required.)
To enquire about repairs, please email us at firstname.lastname@example.org. Our team will then get back to you to assess your reported fault. Please note that not all faults can be repaired – our team will work closely with you to find the best possible solution. Once we have agreed to repair or replace, we might require you to post the faulty item to our head office. Depending on the nature of the fault it will take 2–8 weeks to have your item repaired by one of our specialist artisans in Italy.
We strive to ensure the highest standard of quality during the repair, and always aim to provide exceptional customer satisfaction.